Privacy Policy

FastenMaster, a division of Olympic Manufacturing Group, Inc., is committed to protecting your privacy. We have designed our web site to allow you to visit most areas without identifying yourself or supplying personal information. For those areas where you are requested to provide identifiable information, we assure you that it will only be used to support your customer relationship with FastenMaster.

What Information Do We Collect?

On some FastenMaster web site pages, you may request information, which requires a response. We may ask for information when you register for a service or order products from our online catalog. Therefore, we may need your name, Email address, phone number, credit card number, etc. in order to fulfill your request. We may also use that information to provide you with additional services or information in which you might be interested.

Disclosure

We do not disclose your personal information unless the following conditions are met:

  • You provide us to a specific written consent, or
  • We are required by law.

Be assured we do not sell, rent, lease or share your personal information with any individual, group or company outside FastenMaster. Your personal information is only used for the purpose it was collected and not shared within Olympic Manufacturing Group's departments.

About "Cookies"

When browsing a web site, a cookie identifies only your computer browser. Under no circumstances can a cookie identify you as an individual to this or any other site. Any cookie set on your computer by FastenMaster is used for the sole purpose of identifying you as a return site visitor, and is not shared with any other Web site. This allows us to identify general information and respond with internal marketing strategies, based on preferences or interests you have indicated while visiting the site. If you would rather not take advantage of the benefits made possible by cookies, most browsers allow you to reject them or to choose which cookies to accept. For further information about cookies, please refer to the U.S. Department of Energy, Information Bulletin, I-034: Internet Cookies.

Email and "Send a Comment"

This site provides opportunities to "send a comment" or to send email to FastenMaster personnel. This email system is equivalent to your regular email system. It is not encrypted. Please be aware of how much personal information you provide in these areas.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

High-level encryption ensures protection when providing sensitive data such as credit card information and forms that request personal information. We have also put in place managerial procedures to safeguard and secure the information we collect online and all employees sign and agree to abide by confidentiality policies.

Children's Guidelines

This web site does not contain content directed at children under the age of 13. However there may be information available on this or other Web sites that is in the parent/guardian's opinion is inappropriate for minors. We therefore encourage you to provide guidelines to your children and to supervise and monitor their activities in cyberspace.

Choice/Opt-Out

Although many users appreciate receiving newsletters or other information, we recognize the importance of providing you with the option to decline. At any time, you may contact the webmaster by e-mail and advise that specific communications be discontinued. Please specify which items you wish discontinued and include your e-mail address.

Postal mail may be sent to:
Olympic Manufacturing Group
Re: FastenMaster Website
153 Bowles Road
Agawam, MA 01001
Telephone: 800-633-3800
Fax: 413-786-1760 

How can you correct your information/inaccuracies

To meet the Fair Information Practices as defined by the U. S. Government, inaccuracies in personal information may be corrected by sending e-mail or postal mail as described above. Changes will be acknowledged by the same method as the change request.

Contacting the FastenMaster web site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact the Webmaster by e-mail, postal mail or phone, as previously indicated.

Privacy outside the FastenMaster website

Once you click to another website, this FastenMaster Privacy Policy no longer applies.